KNOLO / HUBPublish
CURATED COLLECTION / the3seus

Offline Support Agent

Policy plus retrieval rules for a support agent that stays on the pack.

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Refund and Returns Policy

A deterministic customer-support policy for refunds, returns, digital goods, and damaged items — written to be queried by a support agent.

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V5VerifiedAgent metadataApache-2.0
35 KB size10 docs3 pulls
sha256:4896564204…230d04v1.0.0
Retrieval Grounding Handbook

How to ground LLM answers in retrieved evidence, cite it, and abstain when the pack does not say — including prompt-injection boundaries.

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V5VerifiedAgent metadataApache-2.0
30 KB size10 docs2 pulls
sha256:6ee01b22d2…2e3d65v1.0.0