acme/refund-policy
acme/refund-policy
Customer support policy with deterministic answers for refunds and returns.
V5✓ Verified artifactPublisher-attestedApache-2.0v1.2.0316 KB24 docsUpdated 14 months ago★ 184↓ 4.2k
KNOWLEDGE CARD / README
Portable policy knowledge for local retrieval.
This is a demo registry record for an ACME support policy pack.
Answers should cite the policy namespace so a host can present a source link alongside any response.
The included agent metadata describes possible host policy but is never executed by Knolo Hub.
Intended use
Grounding customer support flows in the published refund and returns policy.
Out of scope
This policy does not make account decisions, issue refunds, or authorize support tools.
Sources
Sample questions
Contains agent metadata
This Knowledge Image contains prompts, tool policy, namespace grants, or other agent registry metadata.
Mounting the pack for retrieval does not execute tools. Applying these policies affects your application only if your host explicitly honors them.
Credentials must never be stored inside a pack.NAMESPACE SUMMARY
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policy8 docs→02
catalog8 docs→03
support8 docs→