Oncall Alerts Handbook
A queryable handbook for paging vs tickets, severity, flapping, runbooks, and handovers — written for people who get woken up.
Portable policy knowledge for local retrieval.
Oncall Alerts Handbook is original oncall guidance. It is not a vendor runbook.
A page must be actionable at 03:00. Everything else is a ticket.
The included agent metadata is never executed by Knolo Hub.
Intended use
Grounding alert design and oncall practice. Lookup when a signal should page, when it is noise, or how to hand over.
Out of scope
This pack does not page anyone, mutate production, or run a shell. It does not replace your incident commander.
Sources
Sample questions
This Knowledge Image contains prompts, tool policy, namespace grants, or other agent registry metadata.
Mounting the pack for retrieval does not execute tools. Applying these policies affects your application only if your host explicitly honors them.
Credentials must never be stored inside a pack.